#Moxtra review software#
In addition, MOXTRA's software provides a searchable knowledge base of customer service interactions, enabling organisations to resolve customer issues. By automating email and chat responses enables organisations to manage customer interactions and communication more effectively.
"We currently have close to four million users and expect to add more customers in future," concludes Iyer.MOXTRA's customer communications management software helps organisations more efficiently. Having offered solutions in the collaboration landscape for the better part of two decades, Moxtra continues to focus on product development and innovation along with the development of the partne driven business model. After effectively incorporating Moxtra's multilayered collaboration technology to the Fluig messaging platform, TOTVS significantly increased customer satisfaction and productivity, while boosting revenue by 20 percent. TOTVS approached Moxtra looking for a solution that can either help them build an app or buy a new one for enabling improved collaboration to the users. Earlier, the customer utilized Fluig messaging platform that needed to be improved and backed to match the modern day customers' specific requirements and preferences. To throw light on one of Moxtra's customer success stories, TOTVS, an Integrated management system developer, managed to stay ahead in Enterprise Resource Planning (ERP) space enhancing their traditional enterprise platform with Moxtra's easy-to-use mobile collaboration capabilities. The company has assisted a myriad of organizations to enhance collaboration by providing technical support. "We enhance the application that is used by the customers by adding collaboration capabilities to it," says Iyer.
#Moxtra review free#
Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect Cons The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. We knew since the beginning that we wanted to provide an embedded collaboration experienceĪdditionally, the company enables the users to take advantage of multiple layers of collaboration that can be easily customized and embedded with their complete suite of SDKs and APIs. The best thing about moxtra is the word FREE. The Moxtra SDK allows the users to engage with each other via chat, voice calls, videos, documents, screen sharing, annotation, voice, and visual clips without leaving their app. Along with power messaging, the company also offers a suite of asynchronous and synchronous or real-time collaboration capabilities.
#Moxtra review full#
Moxtra's power messaging stack provides full suite of collaboration services in one comprehensive, embeddable module. "We have introduced ‘power messaging’, a product which helps the businesses communicate through messages," says Iyer. Moxtra provides a collaborative workspace to the enterprises since its multilayered collaboration capabilities can be embedded into any application. “We knew since the beginning that we wanted to provide an embedded collaboration experience." In order to prove the viability of the solutions that they offer, the company built its own app, using Software Development Kit (SDK) and Application Program Interface (API). We went ahead and conceptualized Moxtra,” says Iyer. “Around the same time I was in conversations with Stanley about creating the next generation of collaboration solutions. However, a discussion with his daughter on the way collaboration would change in the mobile era led to the inception of Moxtra in 2012. Post a brief stint with WebEx Communications Inc., Iyer decided to take some time off. “We are able to help our customers with security and data management tools,” adds Iyer. The company allows organizations to embed deep team collaboration inside existing systems, where the business processes and context already exist. Cupertino, CA-based Moxtra is a company that helps the organizations to curb the complexities around collaboration. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. Zippias Best Places to Work lists provide unbiased, data-based evaluations of companies. “Customers struggle to keep control of the information and conversations that take place, related to business process in various collaboration applications,” says Subrah Iyer, Co-founder and CEO, Moxtra. Moxtra is ranked 5 on the Best Companies to Work For in Cupertino, CA list. However, enterprises are grappling to keep pace with the demands of users to collaborate. Subrah Iyer, Co-founder and CEO Technological advancements in the collaboration space are steadily proving to be beneficial for the organizations across verticals.
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